Frequently Asked Questions
Answers to common questions about our concierge IV therapy, aesthetic and holistic wellness services in Utah, from booking to what to expect.
General FAQs
What is a concierge aesthetic and wellness service?
Our concierge service brings medical-grade aesthetic and wellness treatments directly to your home, office, or event. Instead of visiting our site, you receive personalized, professional care in a private and comfortable setting, designed around your schedule and lifestyle.
What areas do you serve in Utah?
We provide mobile and on-site services throughout Salt Lake City, Ogden, and surrounding Utah areas. If you are unsure whether we travel to your location, simply contact us and we will do our best to accommodate your request.
What services do you offer?
We specialize in , Botulinum and neurotoxins, dermal fillers, weight management programs, IV hydration therapy, hormone support, peptide therapy, and integrative and holistic wellness treatments, all designed to restore balance, enhance beauty, and support overall vitality.
Is it safe to receive treatments at home?
Yes. All treatments are performed by licensed medical professionals following strict safety, sanitation, and clinical protocols. We use medical-grade supplies and follow the same standards you would expect in a traditional medical setting.
Do I need a consultation before booking a service?
Yes. A consultation is required to ensure treatments are safe and appropriate for you. This may include a health assessment and, when required, a Good Faith Exam with a licensed medical provider in accordance with Utah regulations.
How do I book an appointment?
Appointments can be booked online through our booking platform or by contacting us directly. We offer flexible scheduling, including early morning and evening availability to fit your lifestyle.
Do you offer group bookings or events?
Yes. We offer concierge services for private events, wellness parties, corporate bookings, and group experiences. This is a great option for celebrations, team wellness, or luxury self-care gatherings.
What should I expect during my appointment?
Your experience begins with a personalized consultation followed by your selected treatment in a calm, professional environment. Our goal is to provide a seamless, comfortable experience focused on results, safety, and relaxation.
How long do treatments take?
Treatment times vary depending on the service. IV hydration typically takes 30–60 minutes, while aesthetic treatments such as Botox or fillers may take 20–45 minutes. We will provide a time estimate when you book.
What is your cancellation policy?
We require 24 hour advance notice for cancellations or rescheduling. Late cancellations or missed appointments may be subject to a fee. This ensures we can provide timely care to all clients.
Botulinum/ Neurotoxins
How do neurotoxins like Botox work?
Neurotoxins temporarily relax targeted facial muscles by blocking nerve signals, reducing the appearance of dynamic wrinkles caused by repetitive movement such as frowning or squinting.
When will I see results and how long do they last?
Results typically begin within 3–5 days, with full results visible at 10–14 days. Effects usually last 3–4 months depending on metabolism, dosage, and treatment area.
What areas can be treated with Botox?
Common areas include forehead lines, frown lines (glabella), crow’s feet, brow lift, lip flip, masseter (jaw slimming), chin dimpling, and neck bands.
What are the risks or side effects?
Common side effects include mild swelling, redness, or bruising at the injection site. Rare risks include temporary eyelid drooping or asymmetry. All risks are minimized with proper technique and assessment.
Who is not a candidate for Botox?
Botox is not recommended for individuals who are pregnant, breastfeeding, or have certain neuromuscular conditions. A full medical assessment is required prior to treatment.
Pre-& Post Preparation
Pre & Post Botulinum Treatment Guide
(Botox®, Xeomin®, Dysport®, Jeuveau®)
Thank you for choosing The Road to Zero Aesthetics & Wellness for your aesthetic journey. Following these instructions will help optimize your results and minimize the risk of bruising or complications.
BEFORE YOUR APPOINTMENT
7 Days Before Treatment
If medically safe and approved by your healthcare provider, avoid:
- Aspirin
- Ibuprofen (Advil®, Motrin®)
- Naproxen (Aleve®)
- Fish oil supplements
- Vitamin E
- Ginkgo Biloba
- Garlic supplements
- St. John's Wort
- Alcohol consumption
These products may increase bruising and bleeding.
Inform Your Provider If You:
- Are pregnant or breastfeeding
- Have a neuromuscular disorder
- Have had previous facial surgery
- Have a history of difficulty swallowing
- Have allergies to botulinum toxin products
- Have received botulinum toxin treatment within the last 3–4 months
- Have an active infection, rash, or cold sore near the treatment area
24 Hours Before Treatment
Please Avoid:
- Alcohol
- Excessive sun exposure
- Intense exercise
- Facial waxing
- Chemical peels
- Laser treatments
- Microneedling
- Dermaplaning
Recommended:
✔ Stay hydrated
✔ Eat a normal meal
✔ Arrive with a clean face if possible
✔ Take before photos if tracking your results
DAY OF TREATMENT
Please Arrive:
✔ Without heavy makeup if possible
✔ Well hydrated
✔ With any questions or concerns ready to discuss
Treatment Takes:
Approximately 15–30 minutes
Most clients describe the injections as a quick pinching sensation with minimal discomfort.
AFTER YOUR TREATMENT
First 4 Hours
DO:
✔ Keep your head upright
✔ Gently exercise treated facial muscles (smile, frown, raise eyebrows)
✔ Continue normal daily activities
DO NOT:
✘ Lie flat
✘ Bend excessively
✘ Rub or massage treated areas
✘ Apply pressure to injection sites
✘ Wear tight hats or headbands over treated areas
First 24 Hours
Avoid:
✘ Strenuous exercise
✘ Heavy sweating
✘ Hot yoga
✘ Saunas
✘ Steam rooms
✘ Hot tubs
✘ Excessive heat exposure
✘ Alcohol
✘ Facial massages
✘ Chemical peels
✘ Laser treatments
✘ Microneedling
✘ Dermaplaning
First 48 Hours
Avoid:
✘ Aggressive facial treatments
✘ Excessive rubbing of treated areas
✘ Facial cupping
✘ Lymphatic facial massage
✘ Sleeping directly on treated areas if possible
WHAT TO EXPECT
Immediately After Treatment
You may experience:
- Mild redness
- Small bumps at injection sites
- Tenderness
- Mild swelling
- Occasional bruising
These effects typically resolve within a few hours to several days.
Results Timeline
Days 1–3
- Minimal visible changes
Days 3–7
- Muscle relaxation begins
Days 7–14
- Full treatment results develop
2 Weeks
- Best time for assessment and possible touch-up
HOW LONG DO RESULTS LAST?
Most clients enjoy results for:
3–4 Months
Longevity varies based on:
- Treatment area
- Dosage
- Metabolism
- Muscle strength
- Lifestyle factors
Regular maintenance treatments may help prolong results.
WHEN TO CONTACT US
Please contact us immediately if you experience:
- Difficulty breathing
- Difficulty swallowing
- Vision changes
- Severe swelling
- Significant asymmetry
- Severe pain
- Signs of infection
- Any unexpected symptoms
Dermal Fillers
What is the difference between Botox and dermal fillers?
Botox relaxes muscles to reduce wrinkles, while dermal fillers restore lost volume, enhance facial contours, and improve structural balance.
What types of fillers do you use?
We use FDA-approved hyaluronic acid fillers designed for natural-looking results, facial contouring, and hydration of the skin.
How long do fillers last?
Depending on the product and area treated, results typically last between 6–18 months.
What are the risks of dermal fillers?
Common side effects include swelling, bruising, and tenderness. Rare but serious risks include vascular occlusion. Our providers are trained in advanced safety protocols to prevent and manage complications.
Can fillers be reversed?
Yes. Hyaluronic acid fillers can be dissolved using an enzyme called hyaluronidase if needed.
Pre & Post Treatment Preparation
PATIENT PRE AND POST TREATMENT INSTRUCTIONS
FOR DERMAL FILLERS
Recommendations for a few simple guidelines and both pre and post-procedure. These can make the difference between a good result and a fantastic one.
PRE-TREATMENT INSTRUCTIONS
• One week before exclude: Aspirin (Advil, Aleve, etc.), Gingko Biloba, garlic, flax oil, cod liver oil, vitamin A, vitamin E and any other essential fatty acids.
• Avoid Chemical Peels and Laser 1 –2 weeks prior to Dermal filler treatment.
POST-TREATMENT INSTRUCTIONS
Immediately after your procedure and for 24 hours you should avoid the following:
• Strenuous Exercise
• Sun exposure/heat exposure/tanning beds
•Alcoholic Beverages
• Massaging/pressing areas treated
• Extreme cold temperatures
• 48 hours after your procedure you may begin adding Gingko Biloba, garlic, flax oil, cod liver oil, vitamin A, vitamin E or any other essential fatty acids.
• If Laser treatment, Chemical Peel or any other procedure is considered after Dermal filler treatment, the risk of eliciting an inflammatory process may be possible. Consider such treatments 1 week before an/or after Dermal filler.
IV Hydration Therapy
What are the benefits of IV hydration therapy?
IV therapy delivers fluids, vitamins, and nutrients directly into the bloodstream for faster absorption, supporting hydration, energy, immune function, recovery, and overall wellness.
How quickly will I feel results from IV therapy?
Many clients feel benefits immediately or within a few hours, depending on the formulation and individual needs.
Are IV infusions safe?
Yes, when administered by licensed medical professionals. All treatments follow strict clinical protocols and are tailored to your health history.
What is included in an IV drip?
IV drips may include fluids, electrolytes, vitamin C, B-complex vitamins, magnesium, and other supportive nutrients based on your goals.
Who should not receive IV therapy?
Individuals with certain medical conditions (such as kidney or heart conditions) may not be candidates. A medical screening is required before treatment.
Weight Management (GLP-1, Semaglutide, Tirzepatide)
How do GLP-1 medications support weight loss?
GLP-1 medications regulate appetite, slow gastric emptying, and improve blood sugar control, helping reduce caloric intake and support sustainable weight loss.
How long does it take to see weight loss results?
Most clients begin to see results within the first few weeks, with more significant changes occurring over several months with consistent treatment.
Are weight management programs customized?
Yes. Each program is tailored to your medical history, goals, and response to treatment, often including lifestyle and nutritional guidance.
What are the side effects of GLP-1 medications?
Common side effects include nausea, decreased appetite, and mild gastrointestinal symptoms, which typically improve over time.
Who is a candidate for medical weight management?
Candidates generally include individuals with a BMI ≥27 with comorbidities or BMI ≥30. A full medical evaluation is required.
Aesthetic Facial & Body Treatments
What are biostimulators and how do they work?
Biostimulators stimulate your body’s natural collagen production over time, improving skin texture, firmness, and volume gradually.
What is microneedling and what does it treat?
Microneedling creates controlled micro-injuries to stimulate collagen production, improving fine lines, acne scars, and overall skin texture.
What is PRP and how is it used in aesthetics?
Platelet-Rich Plasma (PRP) uses your body’s own growth factors to promote healing, rejuvenation, and hair restoration.
How do skin tightening treatments work?
Treatments like radiofrequency stimulate collagen and elastin production, helping tighten and firm the skin over time.
How many treatments are typically needed for best results?
This depends on the treatment, but most therapies are performed in a series for optimal and long-lasting results.
Holistic Services
General Holistic Wellness Questions
Are holistic wellness services medical treatments?
No. Holistic wellness services are complementary practices designed to support relaxation, balance, mindfulness, and overall well-being. They are not intended to diagnose, treat, cure, or prevent any disease.
Can holistic services be combined with other wellness treatments?
Yes. Many clients combine holistic services with massage, IV hydration, aesthetic treatments, or wellness coaching for a comprehensive self-care experience.
What should I wear to my appointment?
Comfortable clothing is recommended. Most sessions allow you to remain fully clothed.
How often should I receive holistic wellness services?
Frequency varies by individual goals. Some clients schedule sessions weekly, while others choose monthly maintenance or occasional visits as needed.
Do you offer concierge or in-home appointments?
Yes. Select holistic wellness services may be available through concierge or on-site appointments through The Road to Zero Aesthetics & Wellness.
What is Reiki Energy Alignment?
What is Reiki Energy Alignment?
Reiki is a gentle, hands-on or hands-above-body energy practice designed to support relaxation, balance, and overall well-being by encouraging the body's natural healing response.
What does Reiki feel like?
Most clients experience warmth, tingling, deep relaxation, emotional release, or a sense of peace during and after a session.
Do I need to believe in Reiki for it to work?
No. Reiki is a non-invasive relaxation practice that can be enjoyed regardless of your personal beliefs.
How many Reiki sessions do I need?
Many clients feel benefits after one session, while others choose regular sessions to support ongoing stress management and wellness.
Crystal Energy Clearing & Balancing
What is Crystal Energy Balancing?
Crystal Energy Balancing uses carefully selected crystals to support relaxation, intention-setting, and energetic harmony.
How do crystals work?
Many people believe crystals carry unique energetic properties that may help promote balance and mindfulness during wellness sessions.
Will crystals touch my body?
Crystals may be placed on or around the body, depending on your comfort level and treatment goals.
Chakra Balancing
What are chakras?
Chakras are believed to be energy centers throughout the body that influence physical, emotional, and spiritual well-being.
What happens during a Chakra Balancing session?
Your practitioner uses techniques such as Reiki, sound, crystals, and guided relaxation to help promote energetic balance.
How do I know if my chakras are out of balance?
Some people associate imbalances with feelings of stress, fatigue, emotional overwhelm, or feeling disconnected from themselves.
Far Infrared Bio Mat
What is a Far Infrared Bio Mat?
A Far Infrared Bio Mat is a therapeutic heated mat that uses far infrared warmth and negative ions to promote relaxation and comfort.
What are the benefits of a Bio Mat session?
Many clients report reduced stress, muscle relaxation, improved circulation, and enhanced overall well-being.
How long is a Bio Mat session?
Sessions typically range from 20–60 minutes depending on your wellness goals.
Is the Bio Mat safe?
Most individuals tolerate Bio Mat sessions well, but certain medical conditions may require provider approval before use.
Cupping Therapy
What is cupping therapy?
Cupping uses specialized cups to create gentle suction on the skin, helping promote circulation and muscle relaxation.
Does cupping hurt?
Most clients find cupping relaxing. Some areas may feel tight or intense briefly, but discomfort is usually minimal.
Why do cupping marks appear?
Temporary circular discoloration may occur due to increased blood flow to the area. These marks typically fade within a few days.
What conditions can cupping support?
Many clients seek cupping for muscle tension, stress relief, athletic recovery, and general wellness.
Tuning Fork Therapy
What is tuning fork therapy?
Tuning fork therapy uses specific sound frequencies and vibrations applied around or on the body to encourage relaxation and energetic balance.
What does a tuning fork session feel like?
Clients often describe the experience as calming, grounding, and deeply relaxing.
Can sound therapy reduce stress?
Many people find sound-based therapies helpful for relaxation, mindfulness, and emotional well-being.
Pressure Point Therapy
What is pressure point therapy?
Pressure point therapy applies gentle pressure to specific areas of the body believed to influence energy flow and relaxation.
What are the benefits of pressure point therapy?
Clients often report stress reduction, improved relaxation, and relief from muscle tension.
Will the treatment hurt?
Pressure is adjusted to your comfort level and should not be painful.
Cord Cutting
What is a Cord Cutting session?
Cord Cutting is a guided spiritual wellness practice intended to help individuals release emotional attachments, unhealthy patterns, or relationships that no longer serve them.
Does Cord Cutting physically remove anything?
No. Cord Cutting is a symbolic and energetic process focused on personal growth, emotional healing, and self-awareness.
Who can benefit from Cord Cutting?
Individuals experiencing emotional stress, relationship challenges, grief, or major life transitions may find it helpful.
Animal Reiki
What is Animal Reiki?
Animal Reiki is a gentle energy-based wellness practice designed to promote calmness and relaxation in animals.
Can Animal Reiki help anxious pets?
Many pet owners report that their animals appear more relaxed and comfortable following sessions.
Does my pet need to be touched?
Not necessarily. Reiki can often be performed without direct physical contact.
What types of animals can receive Reiki?
Dogs, cats, horses, and many other animals may participate in Animal Reiki sessions.
Home Vibrational Cleansing & Feng Shui
What is Home Vibrational Cleansing?
This service focuses on creating a peaceful, harmonious environment by addressing the energetic feel of your living or working space.
What is Feng Shui?
Feng Shui is an ancient practice that uses intentional placement of furniture, décor, and space organization to encourage balance and positive energy flow.
What happens during a home session?
Your practitioner evaluates the environment and may recommend adjustments, decluttering strategies, energy-clearing techniques, crystals, sound tools, or Feng Shui principles.
Do I need to make major changes to my home?
Not at all. Small adjustments can often make a meaningful difference in the overall feeling and flow of a space.
Can Home Energy Cleansing be done remotely?
Yes. Virtual consultations may be available depending on the service requested.
Clinical / Safety / Compliance
Are your providers licensed and medically trained?
Yes. All treatments are performed or overseen by licensed medical professionals with advanced training in aesthetic and wellness procedures.
Is a Good Faith Exam required?
Yes. In accordance with Utah regulations, certain treatments require a Good Faith Exam conducted by a licensed provider before services are performed.
How do you ensure safety in a mobile setting?
We follow strict medical protocols, sterile techniques, and emergency preparedness standards to ensure the same level of safety as a clinical environment.
What should I do before and after treatment?
Pre- and post-care instructions are provided for each service to optimize results and minimize risks.
What makes your approach different?
Our approach combines medical expertise with a holistic philosophy—focusing not just on aesthetics, but on restoring balance, vitality, and long-term wellness.
How do I know which treatment is right for me?
Every client begins with a personalized consultation where we assess your goals, health history, and aesthetic preferences to create a customized treatment plan aligned with your journey back to balance.
Still have more questions?
Contact The Road to Zero Aesthetics & Wellness today to learn more about our concierge services and begin your personalized journey to balance, beauty, and renewal.